![]() ![]() ![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Return shipping costs are NON-REFUNDABLE.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. The credit will be sent to your original method of payment, within several business days. We will also notify you of the extent of your refund. Once the return order is received and inspected, we will send her a notification that we have received the. We will proceed with a full refund after we receive your product. ![]() Send back your product to our return center's address:ģ. If the customer insists on returning the items, please follow the returning steps below:ġ. However, on November 13, the customer confirmed their agreement on our offer of a 50% partial refund on the order value, and we did process it. We are sincerely sorry that the customer was not satisfied with the product from us. I received a reply from Sarah stating "It's such good news you received the item." I replied twice on 12/16/20 stating "I NEVER received the item." and "Again, I never received the item".Īs of, no refund has been credited to my credit card and the product has not been received. On, I again emailed the company stating "Still have not received". No refund of the shipping charges was credited to my card. They further indicated the wreath would be received by mid-November. On I send an email stating "I still have not received this product." Later that same day I received a reply from **** at Wow Things Only indicating the item had to be shipped sea freight instead of air freight and the company would refund the shipping charges. On I received an email indicating the order had been shipped to me. On, I purchased an "American Eagle Wreath" from the company's Facebook page. ![]()
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